Certified Performance Standards
Our wood pellets comply with internationally recognised quality benchmarks such as ENplus A1, which define key performance criteria including calorific value and ash content. These standards guarantee efficient energy output, cleaner combustion, and long-term equipment protection. The calorific value (CV) represents the amount of usable energy contained in the fuel. While industry standards require a minimum threshold, Norbaservice applies additional internal controls to ensure our products consistently deliver high energy efficiency per tonne.
Strict Testing & Verification
To maintain consistent quality:
Products are regularly tested through controlled laboratory analysis
Key parameters such as energy output, moisture level, durability, and ash content are closely monitored
Independent verification supports transparency and reliability
This rigorous approach allows us to confidently supply biomass fuels that perform above minimum market expectations.
Strict Testing & Verification
Ash content is a critical quality indicator. Our pellets and biomass fuels are engineered to produce very low ash levels, resulting in:
Less residue after combustion
Reduced maintenance for boilers and stoves
Improved system efficiency over time
What to Expect from a Quality Product
When receiving Norbaservice biomass fuels, customers should expect:
Minimal dust and fines
Uniform size and shape
Consistent natural colour
No foreign materials or contaminants
No clumping or degradation
A fresh, natural wood aroma is also a strong indicator of clean, virgin feedstock. Any unusual smell may suggest inferior raw materials—something we actively avoid.